Last Updated: 12 August 2026
Do Shopping aims to provide customers with a satisfactory shopping experience. This Return & Refund Policy explains the conditions under which products may be returned, replaced or refunded.
If a product is received damaged, customers should notify Do Shopping within the applicable return period. We may request:
After verification, eligible customers may receive: Replacement OR Full Refund.
If the customer receives a product different from the product ordered, the customer should contact Customer Care within the return period.
After verification, Do Shopping may provide:
For a return to be accepted, the product should generally be:
Certain products may be non-returnable due to their nature, hygiene requirements, perishability, safety considerations or applicable law.
The product-specific return conditions displayed at the time of purchase will also apply.
Once an eligible return/refund request is approved and processed, the refund will generally be initiated within 10–15 working days, subject to payment gateway/bank processing times.
The refund may be credited to the original payment method or processed through another permitted method, depending on the circumstances.
In cases involving an eligible damaged product or wrong product supplied by Do Shopping, the applicable return/replacement shipping arrangements will be handled according to the circumstances of the order.
For other returns, shipping charges may be non-refundable unless otherwise required by applicable law or specifically stated on the product/order page.
Order cancellation may be permitted before dispatch, subject to the status of the order.
Once an order has been dispatched, cancellation may not always be possible and the customer may need to follow the applicable return procedure.
For international orders, returns and replacements may be subject to:
Customs duties, import taxes and other destination-country charges may not be refundable unless otherwise required by applicable law.
If an approved refund has not been received within the expected period, customers should first check with their bank/payment provider and then contact Do Shopping Customer Care with the relevant order and refund details.
Do Shopping reserves the right to investigate suspected fraudulent, repeated or abusive return/refund requests.
Where permitted by law, fraudulent or abusive activity may result in cancellation of orders, suspension of accounts or restriction of services.
Where an order generates an Affiliate/Referral commission and the underlying transaction is subsequently cancelled, returned or refunded, the corresponding commission may be reversed or adjusted according to the applicable Affiliate/Referral Program rules.
Do Shopping – My Life Enterprises
Customer Care: 8291541434
Email: CustomerCare@doshopping.in
Email: mylifeenterprises1@gmail.com
Registered Office:
Shop No. 294-2/5, Maharana Pratap Nagar,
Near Cafe Ambar Hotel & Ujala Medical,
Beside Ruby Medical, 90 Feet Road,
Sion West, Dharavi, Mumbai – 400017, Maharashtra, India.